❓ Help Center

FAQ & Knowledge

Find answers to commonly asked questions about the THVAX ecosystem.

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Mods
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Account & Registration

Is it free to create an account?

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Yes, creating a standard account on THVAX is completely free. With a registered account, you can discover mods, share videos, and engage with the community. Only specific premium tiers require payment.

I forgot my password, how can I reset it?

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Click on the "Forgot Password" link on the login page. A reset link will be sent to your registered email address. Be sure to check your spam folder if you do not receive it within minutes.

Can I login with Google?

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Yes. You can use the "Sign in with Google" option for seamless access to the platform without maintaining a separate password.
Modding Store

Do I need to be registered to upload mods?

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Yes, to publish and manage mods, you must have an active THVAX account. Standard users have a dedicated laboratory for mod staging before publication.

Which file formats are supported?

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We support .zip, .rar, .7z, .pak, and .dll formats. Maximum file size is 500 MB for guest uploads and up to 2 GB for registered premium members.

How long does the moderation process take?

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Normally, mod submissions are reviewed and approved within 24-48 hours. You will receive an automated email notification once your mod goes live.
Video Studio

What are the video upload limits?

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Registered users can upload videos up to 2 GB with permanent storage. Guest (anonymous) uploads are capped at 500 MB and are automatically deleted after 72 hours for security reasons.

Can I make my videos private?

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Absolutely. In the Video Studio settings, you can toggle visibility between "Public", "Unlisted", or "Private". Private videos are only visible to you and will not appear in global searches.
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